We don't just set up your software. We set up your shop.
Done For You is the white-glove path to going live. We deliver a fully configured system, migrate your history, install proven SOPs, and train every staff member on their role - then a dedicated specialist watches over your first 90 days to make sure every process actually sticks.
We've run the shop - not just the software.
Hoops & Gears was built by people who've actually worked the counter, turned the wrenches, chased the parts, and closed out the drawer at the end of a long day. We've lived the rush hours, the comebacks, and the month-end scramble - so when we set up your shop, we set it up the way a shop really runs.
When you use a phrase like “eleven-twenty-two-five,” we know exactly what you're talking about.
No translating, no hand-holding - we speak shop.
Most companies hand you a login. We hand you a running shop.
New software usually arrives as a blank slate and a manual - and it's on you to figure out the best way to do everything. Done For You flips that. We bring the configuration, the data, the SOPs, the training, and a real person who stays with you until the new way of working is simply how your shop runs.
Everything handled - before and after you go live.
Done For You is a complete operating system for your shop, delivered end to end.
A completely configured system
You don't get a box of parts. You get a system that's already built - every module, tool, and rule your shop needs turned on, dialed in, and ready to ring up the first ticket on day one.
Your history, brought with you
We always migrate your historical data. Customers, vehicles, inventory, balances, and service history come across so you launch with your real business intact - not an empty database.
Proven, time-tested SOPs
We don't leave it to you to invent a process. You get documented standard operating procedures - refined across real tire and auto shops - for running a better shop and a more organized back office.
Hands-on training, every role
We train every relevant staff member on the specific processes they own - front counter, technicians, and back office alike - so the whole team knows exactly how their part of the playbook works.
A 90-day guided run
After go-live, a dedicated specialist monitors your system, checks that SOPs are followed, proactively follows up with staff, and reports follow-through to your admins - for the first 90 days.
One accountable partner
From kickoff to day 90, it's our job to make the system work in your shop - not just to install it and disappear. You always know who to call and what happens next.
From kickoff to second nature.
A clear path from an empty screen to a team that runs your shop the right way without thinking about it.
We build your system
We configure every module and tool to how your shop works, then migrate your historical data so you launch with your real business - customers, vehicles, inventory, and balances - already in place.
- Full system configuration
- Historical data migration
- Integrations & hardware set up
We install the playbook
Proven SOPs are deployed across the front counter and back office, and every relevant staff member is trained on the specific processes they own - so the team starts day one knowing the right way to do the work.
- SOPs deployed shop-wide
- Role-by-role staff training
- Go-live with us beside you
We watch it stick
A dedicated specialist monitors your system, confirms SOPs are being followed, proactively follows up with staff, and reports follow-through to your admins - turning a new system into lasting habits.
- Active SOP monitoring
- Proactive staff follow-up
- Follow-through reporting to admin
You go live with a real business, not a blank screen.
Before your first day on the new system, we've already done the heavy lifting: every tool your shop needs is configured and turned on, and your history is brought across so nothing of value gets left behind on the old system.
- Every module and tool you need, configured to your shop
- Customers, vehicles, inventory & balances migrated
- Service history carried over for continuity
- Integrations, payments & hardware wired up and tested
- 01Opening & closing the shopDocumented
- 02Building and approving estimatesDocumented
- 03Selling road hazard & alignmentsDocumented
- 04Completing vendor invoicesDocumented
- 05Running GearCheck on every vehicleDocumented
- 06End-of-day reconciliation & reportingDocumented
A better way to run the shop - already written down.
We don't just leave it up to your team to figure out the best way to do something. You get time-tested, proven SOPs that help you run a better shop and keep the back office organized - and we train every relevant person on the exact processes they're responsible for.
- Documented procedures for the front counter and the back office
- Refined across real tire & auto shops over time
- Role-specific training for every staff member
- A single source of truth your team can keep coming back to
We don't hand you the keys and walk away.
For your first 90 days, a dedicated specialist actively watches your system - making sure the SOPs are being followed, proactively following up with staff when they're not, and reporting follow-through to your admins. It's the difference between software that's installed and a shop that's actually transformed.
From completing vendor invoices to properly selling road hazard and alignments to running GearCheck on every vehicle.
When a process slips, we reach out to the right staff member directly - coaching, not just flagging.
Your leadership gets a clear, ongoing picture of what's sticking and where attention is needed.
A shop that runs better - and keeps running better.
monthly profit increase per site, over the Hoops subscription price
to go live, based on industry standards
Shop owners who successfully implement the DIFY Difference often see a profit increase of up to 3× the Hoops monthly subscription price per site - and go live in up to half the time of industry standards.
A team that runs the playbook
Every staff member knows their processes and follows them without being told.
An organized back office
Vendor invoices completed, books reconciled, nothing slipping through the cracks.
Revenue you were leaving on the table
Road hazard and alignments sold consistently, GearCheck run on every vehicle.
Confidence to keep going
Habits that hold long after the 90 days - with a partner who's still a call away.
Let us set up your shop the right way.
Tell us about your shop and we'll map out exactly what Done For You looks like for your team - configuration, data, SOPs, training, and your first 90 days.