Every car in the shop, on one board.
The Shop Board is a live kanban view of your whole floor - one tile per vehicle. Drag work from Uncategorized to In Progress, see who's on each job, what's owed, and what's promised - and act on any of it without leaving the board.
One tile. The whole job.
Every vehicle in the shop is a single tile - and almost everything on it is clickable. Hover any part of the tile, or its explanation, to connect the two.
Drag the tile between columns to move the job through your workflow - its place on the board is its status.
Tags
Color-coded labels like “Diagnosis” or “White Glove Special” flag priority, service type, or anything you define - set them up under Manage Tags.
Document number
The work order or estimate number. Click it to open the full ticket.
Customer & status
The customer's name, with an indicator for how the car came in - a drop-off, a waiter (hourglass) when they're on-site, or a loaner when they took a loaner car.
Click-to-text phone
Tap the number to text or call the customer right from the tile - powered by Two-Way Texting.
Vehicle & plate
Year / make / model / trim, license plate and state, with a quick link into full vehicle history.
Physical key tag
The numbered key-tag location for the vehicle's keys - so anyone can find them in seconds.
Writer & technicians
Avatars for the service writer and every assigned tech. Reassign by clicking - see who owns each job at a glance.
Ticket total & balance
The job total, with a green dollar when it's paid and red when there's a balance due.
Age & promised time
How long the car's been here, plus a red promised-time alert when a deadline is near or past.
Quick-action rail
Undo the last move, print the ticket, open notes, and take payment at the register - without ever leaving the board.
Run the floor, not a spreadsheet.
Your whole floor at a glance
One screen shows every active vehicle, what stage it's in, and what needs attention - no walking the bays to find out where things stand.
Drag through your workflow
Move a tile from Uncategorized to Pending Approval to In Progress and beyond. Its column is its status - updating the shop in real time.
See who's on every job
Service writer and assigned techs show as avatars on each tile. Reassign in a click and balance the load across the shop.
Text the customer from the tile
Approvals, “your car's ready,” and questions go out by SMS straight from the board - tied into Two-Way Texting.
Never lose a set of keys
Each tile carries its physical key-tag number, so anyone can grab the right keys without hunting the board.
Money status, color-coded
The ticket total turns green when it's paid and red when there's a balance - so nothing rolls out the door unpaid.
Waiters & promised times
A waiter flag keeps on-site customers front of mind, and promised-time alerts turn red before a deadline slips.
Act without leaving the board
Reply, print the ticket, jot a note, or take payment at the register - every quick action lives right on the tile.
Find any car instantly
Filter by salesman, key tag, or customer, or jump straight to a document number - the board narrows as you type.
Built to match how your shop already runs.
No two shops route work the same way. Shape the columns, the tags, and the views around your process - then let the board keep everyone moving in lockstep.
Define the exact stages your shop works in - Uncategorized, Pending Approval, Waiting on Parts, Ready to Start, In Progress, and whatever else fits your process.
Build a palette of color-coded tags - Diagnosis, White Glove Special, Comeback, Fleet - and apply them to any tile to make priorities jump out.
Switch between saved views like Main and Tire & Lube so each department or bay group sees only the work that's theirs.
Spin up a New Estimate or New Work Order right from the top of the board - it drops in as a fresh tile, ready to route.
The board is your shop - live.
Native to Hoops & Gears
The board reads from the same work orders, customers, and inventory as the rest of the platform - no syncing, no separate app.
Real-time across the shop
Move a tile and everyone sees it instantly. The board is the single source of truth for what's happening on the floor.
Every location, every bay
Switch between facilities from one place, with views tuned per department so each team sees just their work.
Tied to the whole ticket
Tags, techs, payments, and notes on a tile are the real record - change it here and it's changed everywhere.
Put your whole shop on one board.
See the Shop Board running on your real workflow - columns, tags, and tiles tuned to the way your team already works.