Question 1

Can Hoops run my entire business?

Accepted Answer

Yes. With integrated payment processing, parts lookup, inventory control, and accounting modules, Hoops can run every part of your operation from one platform.

Question 2

Can I access Hoops from anywhere?

Accepted Answer

Yes. Hoops is hosted on the internet and accessible anytime from any location. Employee access can be restricted to specific IP addresses for added security.

Question 3

Do I need to install anything?

Accepted Answer

No software installation is required, except the card-processing app if you choose to use that payment service.

Question 4

Can I access the database directly?

Accepted Answer

There's no direct database server access, but a custom query tool lets you download any data you need, in any format, at any time.

Question 5

Do you have any references?

Accepted Answer

Yes - multiple satisfied customers are available to discuss their experience and how Hoops simplified their operations.

Question 6

Do I need to download PDFs to print?

Accepted Answer

Core functionality downloads PDFs for reports and invoices. An optional Print Server module delivers print jobs directly to your printers.

Question 7

Do you add new features?

Accepted Answer

Constantly. We're always developing new and improved system features based on market trends and operator feedback.

Question 8

Since Hoops is online, does it ever go down?

Accepted Answer

Any web system can have temporary downtime, but redundant application and database servers with load balancing keep that risk to a minimum.

Everything you might want to know.

Questions, answered.

Ready to run your whole shop on one platform?